UpBound is committed to providing you with the best possible customer service experience. The website allows users to garner more information about UpBound’s offerings, sign up to the mailing list or participate in UpBound’s business agility test. Upbound is bound by the Privacy Act 1998 (Commonwealth), which sets out a number of principles concerning:

Collection of your personal information

UpBound is the sole owner of the information collected on this website. There are many aspects of the site which can be viewed without providing personal information, however, to access premium features and to unlock the full potential of the website and Upbounds services you may be required to submit personally identifiable information. Upbound will not sell/rent this information to any third parties, unless in the interests of providing you with products & services, or third parties Upbound staff deem beneficial to your business prospects.

Your contact details will be used periodically to contact you with the offer of services and information Upbound believes may be beneficial. This is not limited to products and services provided by Upbound and you may choose to opt out of this information by contacting Upbound through our online contact form.

Sharing of your personal information

Upbound may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain your personal information that they require to deliver that service. UpBound takes reasonable steps to ensure these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of Personal Information

For each visitor to reach our site, we expressively collect the following non-personally identifiable information, including but not limited to; browser type, version and language, operating systems, pages viewed, page access times and referring website address. We also engage external companies to track this information including Google Analytics. By using this website you acknowledge and consent to your data being used as described in the Google Analytics Privacy Policy. For details on how to opt out of this service, please visit their website.

From time to time we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will update these terms immediately, any new data collected from the time of the policy change will adhere to our updated practices.

Social Media

Upbound also engages customers and clients on various social media channels. All contact on those channels are bound by this privacy policy as well as the site which they are on, you should do your own research into the platform you are using before agreeing to communicate through these channels.

Publishing Completed Works

Upbound reserves the right to publish clients’ finished artwork on their websites and social media channels – and affiliated websites, social networks and professional networking sites – for the purposes of promoting our products and services, as well as giving examples to prospective clients. In such instances, details such as the business name, contact name, project title, website, etc may be cited. If you do not wish for your finished samples to be published in this manner please submit your request in writing to our email address below or through our website contact form.

Changes to this Policy

UpBound Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have the right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. UpBound reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis

Contacting Us

UpBound welcomes comments regarding this Privacy Policy. If you have any questions about this privacy policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.